Challenge:
Sales representatives struggled with effective cold calling techniques, often leading to low conversion rates and lack of confidence during outreach. The existing training materials did not provide enough practical, scenario-based learning to improve performance.
Solution:
Developed a detailed storyboard for a objection handling training module, focusing on key strategies such as objection handling, rapport building, and LAER techniques.
Results:
Increased cold calling confidence among sales representatives, leading to higher engagement and improved conversion rates.
Contribution:
Created the storyboard for the objection handling module, designing realistic scenarios and dialogue to reflect real-world challenges. Collaborated with subject matter experts to ensure accuracy and effectiveness in the content.
Tools:
Storyboard via google docs